Frequently Asked Questions

Movaryn Support

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Practical guidance for shopping, sizing, orders, returns, product care and getting more from your Movaryn activewear.

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Movement Guidance

Support built around how you move.

From training fit to studio comfort and everyday performance, Movaryn guidance is designed to keep activewear choices simple, considered and movement-focused.

Woman training in performance activewear inside a gym
01

Find your training fit.

Choose silhouettes that feel secure through movement while leaving enough freedom for your natural range of motion.

Woman practicing yoga in a bright studio wearing activewear
02

Move with studio ease.

Flexible activewear works best when it moves naturally through stretching, yoga, Pilates and low-impact training.

Athlete wearing sportswear beside an outdoor running track
03

Ready for every pace.

Build your active wardrobe around pieces that transition cleanly between training, recovery and everyday movement.

Orders

05 Questions
How do I know if my order has been received?

After completing checkout, you should receive order confirmation using the contact details entered during purchase. Keep that confirmation available, as it contains the key information connected with your order.

Can I change an order after placing it?

Order processing can begin quickly. If you notice an incorrect size, item or delivery detail, contact our support team as soon as possible. Changes cannot always be guaranteed once processing has started.

Can I cancel my order?

If you need to request a cancellation, contact support promptly with your order information. Whether a cancellation can be made depends on the stage of order processing when the request is received.

What payment options are available?

The payment methods currently available to you are displayed directly at checkout. Available options can vary depending on your location, device and the payment services supported by the store.

Where do I enter a discount code?

When a valid promotional code is available, enter it in the designated discount field during checkout. The adjusted total should appear before you complete payment.

Shipping & Delivery

05 Questions
When will my order ship?

Orders are prepared for dispatch after purchase confirmation and any required processing. Once shipment information becomes available, tracking details are generally provided using the contact information associated with your order.

How can I track my order?

Once your shipment has been dispatched and tracking is available, use the tracking information supplied with your shipping update. Tracking activity can take a short period to appear after a label is first created.

How long does delivery take?

Delivery timing depends on the destination, shipping method, carrier network and local conditions. The most relevant delivery information available for your order is presented during checkout or through subsequent shipment updates.

Can items from one order arrive separately?

In some situations, items may travel in separate parcels. If that happens, shipment information may show more than one tracking update for the same order.

What should I do if tracking says delivered but I cannot find the parcel?

Check the delivery location, nearby secure areas and anyone who may have accepted the parcel on your behalf. If the shipment still cannot be located, contact the carrier when appropriate and reach out to our support team with your order details.

Returns & Exchanges

05 Questions
How do I request a return?

Contact support with your order information and the item you would like to return. The team can provide the relevant instructions and confirm the return requirements that apply to your purchase.

What condition should a returned item be in?

Items submitted for return should remain in an appropriate returnable condition. Avoid training in, washing, altering or damaging a garment if you are considering a return, and retain relevant packaging or tags where applicable.

Can I exchange an item for another size?

Size-change options can depend on product availability and the return process currently offered. Contact support with your order details so the available options can be confirmed.

How are refunds handled?

Once an eligible return has been received and reviewed, any approved refund is processed according to the applicable return procedure. The time for funds to appear can also depend on the payment provider.

What if my item arrives incorrect or damaged?

Contact support promptly and include your order information along with a clear description of the issue. Providing useful photos where relevant can help the team understand the situation more efficiently.

Fit & Product

06 Questions
How should I choose my size?

Use the measurements and sizing information provided for the garment you are considering whenever available. For activewear, consider both your body measurements and how you prefer a piece to feel during movement.

How should compression styles fit?

Compression-inspired pieces are designed to feel closer to the body than relaxed activewear. The garment should feel secure while still allowing comfortable movement and normal range of motion.

What if I am between two sizes?

Consider your preferred fit and the intended silhouette. A closer fit may suit performance-focused styling, while choosing more room can provide a more relaxed feel.

How do I choose activewear for different activities?

Start with the movement you expect from the garment. Running and training often benefit from streamlined pieces, while yoga and Pilates may call for flexible silhouettes that move easily through a wider range of positions.

How should I layer performance pieces?

Build layers around movement and changing conditions. A close-fitting training base can sit beneath a lightweight midlayer or outer layer, allowing you to adapt without adding unnecessary bulk.

Will product colors look exactly the same in person?

We aim to present product colors as clearly as possible, but screen calibration, device settings and lighting can affect how a shade appears digitally.

Product Care

05 Questions
How should I wash my activewear?

Always follow the care label attached to your garment first. Washing activewear with similar items and treating technical fabrics gently can help preserve their appearance and everyday performance.

Should I use fabric softener on performance apparel?

Follow the garment care label and the instructions for the laundry products you use. When caring for technical activewear, a simple washing routine is generally preferable to unnecessary treatment products.

What is the best way to dry activewear?

Refer to the individual care label before drying. Different materials can require different treatment, so the instructions supplied with the garment should always take priority.

How should I store my activewear?

Store clean, fully dry garments in a cool and ventilated space. Avoid leaving damp training pieces compressed in a gym bag for extended periods.

How can I care for activewear after training?

Allow worn garments to air out rather than leaving them bundled while damp. When laundering is needed, follow the care label and avoid unnecessary high-friction treatment that may stress the fabric.

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Still need help?

Support for movement, fit and everything in between.

If you cannot find the answer you need, contact the Movaryn team with your question or order details. You can also continue exploring our refined activewear and performance essentials.